Make An Appointment
Every effort will be made to provide you with an appointment with the doctor of your choice, at a time, within the appointment system, convenient to you.
However, it may be necessary for you to see another doctor if the matter is one of urgency and the doctor of your choice is not available.
To make an appointment telephone 02920 498 181 during opening hours, or call in personally at reception. Appointments can also be booked via the NHS Wales App. You will be required to register to use this facility. Please ask reception for details.
Acute new problems may be given a same day appointment or a triage call with a GP. If you feel it is a new acute problem, then we advise you to phone between 08:00 & 10:00. If you call after this time the allocation for the day may be full.
If you would like to book a routine appointment 2 weeks in advance, please call between 10:00 to 13:00, alternatively, these routine appointments can also be made via the NHS Wales App. Please ask reception for more information if you are not registered.
YOU CANNOT BOOK APPOINTMENTS BY EMAIL.
All Home visit requests must be made before 10:30.
For prescription queries please call between 12:00 & 15:00 and if you are calling for test results, please ring between 14:00 & 17:00.
The surgery doors are open from 08:30 until 18:00.
Please not that if you are late for an appointment the Clinician may not be able to accomodate you.
Nurse appointments are bookable up to four weeks in advance.
Online appointments
PLEASE NOTE: MY HEALTH ONLINE IS NO LONGER AVAILABLE AT THIS PRACTICE.
NID YW FY LECHYD AR-LEIN BELLACH AR GAEL YN Y PRACTIS MEDDYG TEULU HWN.
Download the NHS WALES APP as a new way to manage your health online.
Lawrlwythwch Ap GIG Cymru. Y ffordd newydd o reoli eich iechyd ar-lein.
Cancelled Appointments
Please let us know, as soon as possible, if you need to cancel an appointment. Please do so via telephone or emailing admin.penylan@wales.nhs.uk
If you booked the appointment via the NHS Wales App, you can also cancel the appointment that way.
This will enable us to give the appointment to another patient.